FAQs
A1. Simply browse our products, add your favorite items to the cart, and proceed to checkout. Complete the payment and your order will be confirmed.
A2. We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) in selected locations.
A3. You will receive a tracking link via SMS/Email once your order is dispatched. You can also check the status in the “My Orders” section of the app.
A4. Standard delivery takes 3–4 business days depending on your location.
A5. Yes, we provide delivery across India through trusted courier partners.
A6. We offer free delivery on orders above a certain amount. For smaller orders, standard shipping charges apply.
A7. Address change is possible only before the order is shipped. Please contact our support team quickly.
A8. Yes, all our jewelry is 100% authentic and crafted with care.
A9. Yes, all genuine jewelry of authenticity.
A10. Selected items include a warranty. Please check the product description for details.
A12. Download our app, click on “Sign Up,” and register with your mobile number or email.
A12. Click on “Forgot Password” at login and reset it using your registered email or mobile number.
A13. You can reach us via Email, WhatsApp, or Call. Contact details are available in the “Help & Support” section of the app.
A14. We use gold Polish, silver Polish, American diamonds, and high-quality gemstones. Every product goes through strict quality checks before shipping.
A15. Yes, our products come with a quality guarantee. Details are mentioned on each product page.
A16. Each item goes through multiple quality checks including material testing, polishing, and finishing before it is shipped.
A17. Yes, all images are taken of the actual products. However, slight variations in color may occur due to lighting or screen settings.
A18. Store jewelry in a dry place, avoid direct contact with chemicals, and clean it regularly with a soft cloth to maintain shine and durability.
A20. If you receive a damaged or defective product, please contact our support team immediately on Two days. We will arrange for a replacement or refund as per policy.
A6. You can reach out through the “Chat Support” option in the Help & Support section of the app, or contact us directly via WhatsApp/Call.
